How do you vet the machine operatives?
We vet very carefully our machine operatives and they are suitable qualified for the carpet cleaning job with extensive training and long standing experience in the carpet cleaning industry.
How do you ensure quality of your carpet cleaning work?
We train our machine operatives to uphold a first class level of service, as well as carefully monitor and inspect their finished work all the time.
Will the chemicals that you use damage my carpet/upholster?
We carefully check each carpet and upholster to be worked under and we use the appropriate chemical/shampoo for each individual client and carpet. The chemicals used are self-neutralizing cleaning chemicals that are also non-toxic and biodegradable leaving your carpets clean and fresh again.
What about damages?
We will, of course, treat your home with the greatest of care. However, accidents can occasionally happen. We fully insured for such occurrences, and should any damage or breakage occur whilst we are cleaning your home, we will undertake to replace or repair the item with a value above 100 with the exception of loss or theft of items.
How flexible is your company in short notice bookings?
We are very flexible on that and will do everything possible to accommodate each client and their requirements occasionally we can undertake work on Sundays should the client require it.